Billing Information
Healing shouldn't be a financial burden.
As a non-profit organization, we are committed to making professional mental health care accessible to everyone in our community, regardless of your financial situation. We offer clear, upfront pricing and several ways to help you cover the cost of your care as needed.
Insurance & Billing
Insurance Get's Confusing.
We're Here to Help.
We are proud to be in-network with the majority of Michigan insurance plans. While we always recommend calling the number on the back of your insurance card to confirm your specific mental health benefits, we know the process can be overwhelming. If you need a hand, our office staff is here to help guide you through the paperwork so you can focus on your healing.
In-Network Insurance Providers
- AETNA
- BLUE CARE NETWORK
- BLUE CROSS BLUE SHIELD
- BLUE CROSS COMPLETE
- MCLAREN HEALTH PLAN
- MERIDIAN HEALTH PLAN
- PRIORITY HEALTH
- UNITED HEALTHCARE
- & non-insured, affordable options
Don't see your insurance listed?
Affordable Pricing Options
The "Financial Grace" Program
We believe that mental health is a right, not a luxury. If you're uninsured or have a high deductible that makes therapy feel out of reach, we are here to help.
We offer a Sliding Scale Fee based on personal need & your ability to pay. This ensures that our high-quality, licensed care remains accessible to students, families on a budget, and those in transition.
FAQs
Common Billing & Payment Questions
Find quick answers to our most common questions about billing and payments below.
We are in-network with several major providers (such as BCBS). Because every plan is different, we offer a free benefits check before your first appointment so you know exactly what your out-of-pocket cost will be with no surprise bills. Find more information on our billing process
As a non-profit, our mission is to ensure no one is turned away due to a lack of funds. We offer sliding-scale rates and financial assistance programs based on your personal needs. Please don't hesitate to ask us about these options.
We accept a variety of payment methods including cash, checks, and all major credit or debit cards. We also accept secure electronic payments through our online client portal.
If we are out-of-network for your specific plan, we can often provide you with a "Superbill" that you can submit to your insurance company for potential reimbursement. Our team can help you understand how this works. We also offer 'sliding-scale' rates to ensure financial accessibility is never a hurdle for anyone.
Our billing team can assist with insurance verification so you know costs in advance.
We value our time with you and ask that you provide at least 24 hours' notice for any cancellations. This notice allows us to offer the opening to another individual, couple, or family in need of care. Please note that consistent no-shows or late cancellations may result in the conclusion of services so that we can maintain availability for our community.
Still have billing questions?
We’re Here to Help You Navigate the Details
Our billing and intake specialists are available to answer your specific questions about rates, insurance, or our financial assistance programs so you can focus entirely on your healing journey.
